Communication between a doctor and patient is ripe for misunderstanding – time constraints, medical jargon, and emotion are all in the mix. Some surveys say a majority of patients misunderstand their directions after a visit to the doctor, or even leave the hospital without knowing their diagnosis. But today, healthcare providers are giving patients new ways of reaching doctors for questions or concerns – including email, texting, and even video chatting. Some say this is the inevitable future of medicine, and will improve the patient experience. But many urge caution, pointing to drawbacks for physicians and patients both. A conversation about how our digital world is changing doctor-patient relationships.